How do I contact you?
If you need to contact us about anything at all, please visit our contact us page or send an email to firstname.lastname@example.org and we will get back to you within 24 hours weekdays.
I have received my order but I have changed my mind - can I return it?
Due to the nature of our products, we do not allow change of mind returns or exchanges once the item has been dispatched.
If your product is faulty, please email us some information and a photo of what has happened to email@example.com and we will help to resolve the issue by replacing if a replacement is available or refunding
What are your delivery charges?
For Australia a flat fee of $20. For NZ orders over $50 shipping is free, for orders under $50 a flat fee of $4.99 applies.
How long will my order take to arrive?
All NZ orders have a processing time fo 1-2 working days and are shipped Overnight via NZPOST.